Memory Lane Photo Design - Custom Products for Your Special Photos - (301) 972-5731
Frequently Asked Questions


1. How long does it take to receive my custom product?
The Memory Photo Albums and Wedding Guest Sign-In Books take approximately four to eight weeks to arrive at your door. All of our other products are usually ready in two weeks.


2. Why does it take so long to receive my product?
Because each product is totally unique and our manufacturing partners need time to create your product. The artists at Memory Lane Photo Design receive your photos and then begin work on your product from scratch. There are no templates that are used. Your photographs dictate the design for your unique, custom product. Then, after the design of your product is complete, the product is sent out to be printed and if necessary bound by one of our manufacturing partners.


3. How do I get started?
Visit our Order Products page for step-by-step directions on how to get started.


4. If my pictures are on my computer, can I email them to you?
Yes, for some products. If you are ordering a product that only features up to four photos, such as a Photo Art Print or Photo on Canvas, you may email the pictures to info@memorylanephotodesign.com.

Please make sure the photos you email to us have a resolution of at least 300 dpi. Most of our other products involve too many photographs and therefore the photos should be sent through the mail.


5. Do I get to approve my product before it is printed?
Yes*, a digital .pdf file of your product will be sent to you for your approval before being sent to the printer. However, while minimal changes may be made, (example: small changes to the copy, a one-time change of color, or a one time change of font) sweeping changes to a product will accrue additional charges.

*At this time we are unable to offer proofs of the DVD Slideshows to Music. However, the basic product is laid out by you in advance by choosing the photos and music that you would like to use.


6. What is the difference between a Memory Photo Album and the Loose Memory Photo Album Pages?
The difference is in the cover. A Memory Photo Album contains custom designed pages that are bound together into a hardbound book. The Loose Memory Photo Album Pages are single sided pages that we design for you, and you insert into an album of your choice through clear plastic sleeves.

Albums are not included with the Loose Memory Photo Album Pages. However, we can assist you in ordering the perfect album.
Memory Lane Photo Design is located in the Maryland, Virginia, and Washington, D.C. area.
However, due to the nature of our business, we are able to do business in any geographical location.

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